This Privacy Policy explains how Wise handles information when you access, install, or use our mobile application and its related creative tools. By using Wise, you understand that information may be processed as described in this Policy.
1. Information We Handle
Wise may process information that is needed to make the app work, support AI-assisted generation, maintain quality, and respond to users.
- Materials you submit: Prompts, images, videos, files, edits, settings, and similar content may be processed to create or modify the results you request.
- Technical details: We may receive app version, device model, operating system, language, diagnostic events, error reports, and basic usage activity.
- Messages and support requests: If you contact us, we may keep your email address, message content, and related correspondence so we can answer you and manage the request.
2. Why We Use Information
Information is used to deliver app features, generate requested output, keep Wise stable, investigate bugs, improve performance, detect misuse, communicate with users, and comply with applicable obligations.
3. Permissions Requested by the App
Wise may ask for device permissions only when they are useful for a feature you choose to use. You can manage many permissions through your device settings.
- Photos and media: Lets you import, use, or save images and videos.
- Camera: Lets you capture content directly when you choose a camera-based feature.
- Network access: Allows the app to communicate with servers, process requests, load features, and maintain service security.
- Notifications: If enabled, may be used for service notices, generation status, or app-related updates.
4. Third-Party Providers
Wise may use external providers for hosting, analytics, advertising, payment processing, diagnostics, AI processing, and other operational needs. These providers may process information according to their own privacy practices. Links or services outside Wise are not controlled by us.
5. Retention
We keep information for as long as reasonably necessary for the purposes described in this Policy, including service operation, security, dispute handling, legal compliance, and ordinary business records. Some technical or generation-related data may be retained temporarily and then deleted, anonymized, or aggregated.
6. Security
We use reasonable safeguards designed to protect information from unauthorized access, alteration, disclosure, or loss. Even so, no mobile app or internet service can be made completely secure, and you should avoid submitting materials that you consider highly sensitive.
7. Children's Privacy
Wise is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information through Wise, please contact us so we can review and take appropriate action.
8. Your Choices
You may stop using Wise at any time, adjust device permissions, delete local app data, or contact us with privacy questions. Some settings may limit the features that remain available.
9. International Processing
Wise and its providers may process information in different countries or regions. Privacy laws in those locations may not be the same as the laws where you live.
10. Updates to This Policy
We may update this Privacy Policy when our practices, features, or legal requirements change. The current version will show the latest update date. Continued use of Wise after changes are posted means you accept the updated Policy.
11. Contact Us
If you have questions about this Privacy Policy or Wise's handling of information, contact us at vonguravatanasomo81h5@gmail.com.